Privacy Policy

1. Definitions:

1.1. GDPR
General Data Protection Regulation or Règlement Général sur la Protection des Données (GDPR in French). The GDPR is the European regulation EU 2016/679 governing the protection of personal data, adopted on April 27, 2016 and applicable from May 25, 2018.

1.2. Personal data

Personal data is any information, regardless of its nature or medium, relating to:
An identified natural person by their name, first name, email address, ...
An identifiable natural person (example: photo)
Identifier, registration number, IP address, ...

1.3. Data processing
Any operation or set of operations performed, whether or not by automated means, and applied to personal data or sets of personal data.
Collection, organization, use, communication, storage, extraction, matching, dissemination, recording, destruction...

1.4. Data controller
A natural or legal person, public authority, department or other body which manages the data. It determines the purposes and means of processing personal data.
Immobilière Lydia De Marco is the data controller with regard to the personal data of its clients.

1.5. Processor
A natural or legal person, public authority, department or other body which manages the data. It processes personal data on behalf of the data controller.
Telkea Telecom S.A. is considered a processor when its client asks it to process personal data.

For any questions regarding this privacy policy, you may contact us at the following email address: info@lydiademarco.lu.

2. Processing of your personal data

Respect for your privacy is a priority for Immobilière Lydia De Marco and is in line with the GDPR.

Immobilière Lydia De Marco, a company governed by Luxembourg law with its registered office at 20, rue Léandre Lacroix, L-1913 Luxembourg, is aware of and attentive to your right to be informed about how data and information that may personally identify you are processed. This personal data, such as your name, first name, address, telephone numbers, email address, etc., may be collected when you browse our websites or use our services.

This privacy policy explains how we use your data and the measures we have taken to preserve its confidentiality and security.

The data to which we have access may come from different sources: either they are mentioned in contracts binding Immobilière Lydia De Marco to its clients, or through an exchange of business cards, or when the client registers or sends an email via our websites.

This includes in particular the following data:

Name and first name, email address, direct phone number, mobile phone
Private address (a company address is not personal data)
Profession
IP address enabling personal identification, date of birth, photo, copy of identity card

Some data must be provided, while others are optional. In the first case, failure to provide certain data or requesting its deletion may result in the inability to provide the relevant product or service, or to ensure the expected quality.

Your data is processed in full compliance with applicable European legislation, primarily GDPR Regulation EU 2016/679 as of its application on May 25, 2018.

By accepting this privacy policy when creating your customer account, you consent to your data being processed under the conditions and according to the terms specified in this policy.

3. Purposes and minimization of data processing

Immobilière Lydia De Marco processes your data only for specified, explicit and legitimate purposes aimed at managing our commercial and accounting relationship with you and to inform you, where appropriate, about our services, new products and promotions via our newsletters.

To better understand your preferences and consumption habits in order to personalize our offer and ultimately provide you with content that better matches your profile.

The processed data is adequate, relevant, and limited to what is necessary with regard to the purposes for which it is processed.

Your data will not be further processed in a manner incompatible with these purposes.

4. Retention period of your data

Immobilière Lydia De Marco retains your data only for a period not exceeding that necessary for the purposes for which it is processed and in accordance with legal requirements.

Personal data may be stored for longer periods insofar as it is processed exclusively for archiving purposes in the public interest, for scientific or historical research purposes, or for statistical purposes, subject to appropriate safeguards.

Your data used for marketing purposes may be deleted as soon as the commercial relationship between you and Immobilière Lydia De Marco ends. Accounting data must be retained in accordance with applicable laws.

5. Communication of your data

As part of our activities, Immobilière Lydia De Marco is also required to communicate certain of your data—only the data necessary for processing—to the competent authorities in Luxembourg, notably the CSSF and the ILR.

With a view to introducing you to products or services that may be of interest to you, Immobilière Lydia De Marco may also share your data with other third-party companies, provided that you have explicitly consented.

Your data may also be transmitted to our processors, whether distributors, suppliers, or manufacturers. These processors, located within the European Union, are governed by the same European data protection regulation, and Immobilière Lydia De Marco will have previously required a contractual guarantee that these processors will process your data exclusively for the authorized purpose, with the required discretion and security.

6. Right of access, rectification and objection to your data

Immobilière Lydia De Marco is committed to ensuring that you retain control over your data. Therefore, you may at any time correct, complete or delete the data you have provided to us upon simple request.

In accordance with GDPR Regulation EU No. 2016/679 from its application on May 25, 2018, and following the procedure described below, you have the right at any time to exercise your rights of access, rectification, objection, restriction, erasure and portability of your data.

To do so, please contact Immobilière Lydia De Marco at the email address info@lydiademarco.lu or at the following postal address: Immobilière Lydia De Marco - Data Protection Department - 20, rue Léandre Lacroix, L-1913 Luxembourg. You will be asked to sign your request and attach a copy of your identity card in order to verify your identity.

If you no longer wish to receive newsletters from Immobilière Lydia De Marco, you may inform us at any time by contacting us at the following email address info@lydiademarco.lu or by clicking on the unsubscribe link at the bottom of each newsletter email to object to any further email communications.

You may also submit your request in writing to the following address: Immobilière Lydia De Marco - Data Protection Department - 20, rue Léandre Lacroix, L-1913 Luxembourg. Please specify the subject of your objection (cessation of newsletters from Immobilière Lydia De Marco or from our partners). You must also sign your request and attach a copy of your identity card.

7. Security and confidentiality of your personal data

Access to your personal data is restricted to employees of Immobilière Lydia De Marco who need to know it and who adhere to strict confidentiality standards in handling such data.

To ensure the security and confidentiality of your personal data collected online or via contracts, we have implemented the highest security standards and only work with processors who are also subject to them.

These security measures aim to protect your personal data against destruction, accidental or unlawful loss, alteration, unauthorized access or disclosure.

Despite our efforts to create a reliable and trustworthy website, we remind you that the Internet is not a completely secure environment. Consequently, Immobilière Lydia De Marco assumes no responsibility or guarantee regarding the security of your data during its transmission over the Internet.

8. Transfer of your personal data outside the European Union

In certain cases, Immobilière Lydia De Marco may transfer part of your personal data (only your name, first name and email address) to companies outside the European Union in order to properly perform certain of our services. Prior to this, Immobilière Lydia De Marco will ensure that the legislation in force in the recipient country is verified and that GDPR Regulation EU 2016/679 is also complied with by these processors.

You may submit complaints regarding the handling of your personal data by Immobilière Lydia De Marco to the National Commission for Data Protection (CNPD) via their website: www.cnpd.lu

The CNPD is the official and sole data protection authority in Luxembourg.

10. Hyperlinks to other websites

Our websites and services may contain hyperlinks to other websites that are neither operated nor controlled by Immobilière Lydia De Marco. Consequently, Immobilière Lydia De Marco cannot be held responsible for the content of such websites, nor for the data protection practices of third parties operating them, which may differ from ours.

11. Amendments to the privacy policy

Immobilière Lydia De Marco reserves the right to modify this privacy policy in order to remain compliant with applicable privacy protection laws or to adapt it to our practices. We therefore invite you to consult it regularly to be aware of any changes. New versions will be available directly on our websites, with the date updated in the last paragraph.

We will not make any changes that would reduce the level of protection of your rights, as guaranteed in this privacy policy, without obtaining your prior consent.

Immobilière Lydia De Marco
May 1, 2018